Looking For a New Gig?
Come Join Us!
Competitive Benefits
We offer a robust benefits package that supports your health, well-being, and future.
Year Round Employment
Enjoy steady, reliable work with consistent hours in every season.
Room For Growth
We prioritize promoting from within and helping our team members build lasting careers.
Industry Low Turnover
Our positive culture and employee-first mindset lead to some of the lowest turnover rates in the industry.
Paid Incentives
Get rewarded for great performance with regular bonus opportunities and incentive pay.
Fun Environment
Work in a high-energy atmosphere where teamwork, creativity, and fun are part of every day.
Competitive Benefits Packages
Founded in 2013, Top Concepts is a locally owned entertainment and retail company that specializes in creating “OMG Experiences”. We are known for delivering unforgettable family fun at our venues.
Health Insurance
Dental Insurance
Vision Insurance
Accident Coverage
Short Term Disability
Cancer Coverage
Critical Illness
401K Retirement
Paid Time Off
Parental Leave
Free Life Insurance
Pass Exchanges
Learn a little more about who we are and what we do! From our guests to our employees, we take pride in playing an important part in our community.
How do I apply at one of your locations?
Visit topconceptsus/jobs/ and apply for any of our locations. If you have specific questions about employment opportunities or benefits, please contact HR by calling 865-327-2483. We are available Monday through Friday from 9am-5pm.
*Hours may vary in observance of holidays.
I applied for a position. When should I expect to hear from you?
Our current application to hire period is approximately 6 days. This time may vary depending on the volume of applications and the company’s need for immediate hire. If you have questions about your application or would like to set up an interview, you may contact the Human Resources Department.
I see that you have multiple locations. May I apply for multiple positions?
Absolutely! If you would like to apply for multiple positions, we can select the most appropriate location for your skillset after your interview.
What does the interview process look like?
Each application is reviewed by our Human Resources team. If the team feels that you would be a good fit for the position based on your application and availability, we will contact you for a phone screening. The phone screening typically takes less than 15 minutes of your time. After the phone screening, we will schedule an onsite interview with one of the members of our management team. Following your onsite interview, you should know immediately if you have been selected for the position. Once you’ve been hired, you will receive an email with your onboarding link where you will complete your orientation paperwork. This email will include your starting date and time.
How often are we paid?
All locations are paid bi-weekly on Fridays.
Are holidays and weekends required?
We try our best to accommodate your desired availability, but some holidays and weekends will be required. Employees will receive one and one half times their regular rate of pay for all hours worked on a holiday.
How old do I have to be to work for you?
Our retail locations hire starting at 14 years old, while our attractions hire starting at 15 years old.
What is the dress code?
Dress codes vary by location. In general, employees should maintain a clean appearance and good hygiene. Tattoos that are not suitable for work should be covered and facial piercings should be removed. Closed toed and closed heel shoes should be worn at all times.
Do you offer both full-time and part-time employment?
Yes! All of our locations have both full-time and part-time positions available. Individuals with open availability are more likely to receive full time hours.
Is employment year round or seasonal?
We want you to stay! It is our goal to retain as many employees as possible, even in slow seasons. We offer employment year round.
Who is eligible for benefits?
We offer benefits to all employees. Eligibility for medical benefits are based on the number of hours worked per week. Employees working at least 30 hours per week are eligible for all benefits. Individuals working less than 30 hours per week are eligible for paid time off, pet insurance, free mammograms, Emergent AirMedCare Life Flights, pass exchanges and free admissions, and $10,000 of company life insurance.
What benefits are offered?
Visit the benefits section of the careers page to see a full list of benefits.
If I have a minor offense in my past, am I still eligible for hire?
We conduct background checks on all applicants 18 years of age or older. Depending on the nature of the offense, you may still be eligible for hire.
How can I verify my employment for a loan, line of credit, military recruiter or other reason?
All verifications of employment are done in writing. In order to have your employment verified, please have the requesting party send an email to hr@topconcepts.us along with your document certifying that you are releasing your employment records.
How do I access my check stubs and tax documents?
Once you’ve completed onboarding, you will have an employee portal through APS Self Serve where you can update your personal information, access your check stubs and download your tax documents.